FAQ’s
Location
We’re nestled in the scenic Khalapur, near Karjat, along the Old Mumbai-Pune Highway.
Conveniently, we’re just a 2-hour drive from both Mumbai and Pune.
Rooms
Our guests can choose from three types: Cabana, Patio Superior, and Patio Room.
Patio rooms feature private lawns for an exclusive outdoor experience.
Indeed, our Cabana rooms come with their own private pools for your luxury.
Yes, we offer extra mattresses on request, with an additional charge.
Guests can check-in at 1 PM and check-out by 11 AM.
Early check-ins are based on availability and might have extra charges.
Late check-outs are also subject to availability and additional charges.
Smoking is prohibited in rooms, but designated areas are available. A fine of Rs. 5,000 applies for violations.
Absolutely, we provide room service for your convenience.
We try our best, but room views are subject to availability.
Cancellations are subject to our varying policies based on your reservation details.
Yes, you can change dates depending on availability and rate differences.
All our room rates come with a delightful complimentary breakfast.
We love pets, but currently, our resort is not equipped to host them.
Yes, we offer attractive rates for longer stays at our resort.
Currently, we do not have safes in the rooms, but we ensure the utmost security for all our guests’ belongings at the resort.
Yes, each room features a well-stocked minibar for your enjoyment.
Dining
Absolutely! Our multi-cuisine restaurant The Silk Route and 24/7 cafe cater to all your culinary desires.
We recommend advance bookings to ensure the best dining experience.
Certainly, we’re flexible to accommodate your meal preferences.
We’d be happy to cater to your dietary needs with prior notice.
Yes, our menu includes a variety of vegetarian and vegan options.
Absolutely, your health and comfort are our priorities.
Yes, our restaurant features a fully stocked bar for your enjoyment.
Our dress code is casual, excluding swimwear for a pleasant dining atmosphere.
Weddings
Indeed, our resort is perfectly equipped to host your dream wedding.
Events
Absolutely, we specialize in creating memorable birthday celebrations with prior notice.
Yes, our resort boasts multiple venues ideal for weddings and various events.
Yes, we can create a romantic dining experience or special event just for you.
Our resort comfortably accommodates up to 70 guests for corporate events.
Booking is easy through our website or by contacting our reservations team via phone or email.
Corporates
Yes, our resort is equipped with versatile meeting and state of the art conference spaces including, including modern AV equipment, high-speed internet, and versatile meeting spaces to cater to a range of corporate events.
Spa
Absolutely, our spa offers a variety of relaxing and rejuvenating treatments.
Spa treatments are additional and not included in the room rate.
Facilities
Guests can enjoy our spa, kids’ play area, swimming pool, and various outdoor activities.
Yes, complimentary Wi-Fi access is available throughout the resort.
We provide free parking for all our guests for added convenience.
Yes, our resort is equipped with specially designed rooms and amenities for disabled guests.
Is the resort wheelchair accessible?
We currently do not offer laundry service at the resort.
Babysitting services are available upon request to ensure a relaxed stay for parents.
Currently, we do not offer airport shuttle services.
We prioritize our guests’ safety with 24 hours security guard and CCTC coverage of the public areas of the property.
A medical facility and on-call doctor are available for emergencies.
Our staff is multilingual, proficient in English, Hindi and Marathi.
Foreign currency exchange is not facilitated at the resort.
Several activities such as 9 aces golf greens and academy, horse riding, Imagica theme park and water park are available in close proximity to the resort.
We have attractive loyalty program benefits for our returning guests. Please enquire on 8822996688.
We welcome your feedback through our website’s feedback form, google review or at the reception.
We offer a range of cultural and local experiences for an immersive stay.
Yes, we organize special activities and events during festivals and holidays.
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Amenities & Activities
Guests can enjoy our spa, kids’ play area, swimming pool, and various outdoor activities.
We don’t offer water sports but can arrange them upon request.
Currently, there’s no gym or fitness center at our resort.
Yes, we have a kids’ play area and various child-friendly activities.
We offer a variety of recreational activities including an indoor games room and organise outdoor family games on weekends for guests of all ages.
Car or bike rentals can be arranged through our concierge service.
Concierge
Yes, our concierge is available to assist with tour bookings.
We offer guided tours and excursions for an enriching experience.